3000 Platform Privacy Policy
Your privacy is our priority. This document clearly explains how 3000 collects, uses, stores, and protects your personal data as a user in Malaysia.
Effective: 1 January 2026. Applies to all 3000 platform users in Malaysia.
Information We Collect From You
To deliver a complete and secure experience, 3000 collects certain information from users who register and use our platform. All data collection is carried out transparently and solely for legitimate purposes.
Full name, email address, phone number, date of birth, and identity verification details required during account registration.
Device type, operating system, browser version, IP address, device identifier, and login session data for security purposes.
Local bank account details, along with MYR deposit and withdrawal records, are required to process transactions securely.
In-platform activity records, pages visited, session duration, and personal preferences to enhance the user experience.
How We Use Your Data
All information collected by 3000 is used solely for legitimate purposes related to the provision of platform services. We do not sell or use your personal data for unrelated purposes without your consent.
- Account management: To verify user identity, process registrations, and maintain the security of your account.
- Transaction processing: To verify and process MYR deposits and withdrawals through approved local payment channels.
- Service improvement: To analyse usage patterns and improve overall platform performance, interface, and user experience.
- Service communications: Sends important notifications related to your account, transactions, security updates, and relevant platform information.
- Legal compliance: To comply with applicable laws and regulations in Malaysia, including anti-money laundering obligations.
- To detect and prevent fraudulent activity, unauthorised access, or misuse of the platform.
Use of Cookies & Tracking Technologies
The 3000 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. Cookies are small text files stored on your device when you visit our platform.
Required for core platform functions such as login, session security, and navigation. Cannot be disabled.
To help us understand how users interact with the platform for continuous improvement purposes.
To save your language preferences, display settings, and user preferences for a more personalised experience.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality.
Data Storage, Security & Third-Party Sharing
Storage & Security
3000 user personal data is stored on servers protected to the highest industry security standards. All data is encrypted in transit using SSL/TLS protocols and encrypted at rest to prevent unauthorised access.
We retain your data for as long as your account remains active or as needed to provide our services and meet legal obligations. Once your account is closed, data will be held for the period required under Malaysian law before being securely deleted.
Third-Party Sharing
3000 does not sell, rent, or disclose your personal data to third parties for marketing purposes. Your information may be shared only in the following limited circumstances:
- Authorised payment processors for completing your MYR deposit and withdrawal transactions.
- Technology service providers that help us operate the platform, bound by strict confidentiality agreements.
- Regulatory authorities or law enforcement agencies in Malaysia where required by law.
- In the event of a business merger or acquisition, with prior notice to users.
Your Rights as a User & How to Contact Us
As a 3000 user, you have specific rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights in accordance with Malaysia's Personal Data Protection Act.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you can request a correction through your account settings or via customer support.
You may request the deletion of your personal data, subject to applicable legal data retention obligations.
How to Contact Us About Privacy
For any enquiries, requests, or complaints regarding this Privacy Policy, please contact the 3000 support team:
Email: [email protected]
General Support: [email protected]
We aim to respond to all privacy-related enquiries within seven (7) business days. This policy may be updated from time to time; material changes will be communicated via the platform or your registered email.
Have Questions About Your Privacy?
If you'd like to learn more about how 3000 protects your data, or wish to exercise your privacy rights, visit the FAQ page or log in to your account for direct assistance.