Responsible Gaming with 3000
The best entertainment is entertainment you stay in control of. 3000 is committed to helping Malaysian players game safely, smartly, and with full self-awareness.
This page contains guides, self-control tools, and help resources for users who need support.
3000's Approach to Responsible Gaming
3000 believes online entertainment should be a healthy source of fun — not stress or burden. We built this platform not just to offer a wide range of games, but to ensure every user in Malaysia can enjoy them in a safe and controlled environment.
Our commitment to responsible gaming covers providing easy-to-access self-control tools, educational content on the risks of excessive gambling, and active support for users who need help. We want every session on 3000 to start and end on your own terms — not out of compulsion or a loss of control.
Core Principles of Responsible Gaming
- Only play with money you can afford to lose — never use funds meant for daily expenses, debts, or emergency savings.
- Set your time and budget limits before starting a session, not after.
- Treat gaming as entertainment, not as a way to earn income or escape life's pressures.
- Taking breaks is part of a healthy gaming experience — don't let gaming take over all your free time.
Recognising the Signs of Risky Behaviour
Gambling problems rarely appear overnight. They tend to develop gradually, and many people don't recognise them in the early stages. Spotting the warning signs early is the single most important first step to preventing the situation from getting worse.
- Feeling uneasy or restless when you're not playing.
- Constantly thinking about gaming even while doing other things.
- Increasing your bet sizes to get the same level of excitement.
- Chasing losses by continuing to play more.
- Lying to family or friends about your gambling activity.
- Using savings or borrowing money to fund your gaming.
- Neglecting work, family, or health responsibilities in favour of gaming.
- Feeling stressed, guilty, or ashamed after each gaming session.
If you recognise one or more of the signs above in yourself, we encourage you to use the self-control tools available on the 3000 platform or seek professional help.
How to Set Effective Time & Budget Limits
Setting limits before you play is one of the most effective strategies for keeping gaming fun and entertaining. Clear limits put you in full control and help prevent impulsive decisions during a session.
Decide how long you'll play before you start. Set a timer and respect that decision when the time is up.
Set a maximum amount in MYR you're willing to spend each day. Don't go over this limit, even when you're winning.
Track your cumulative spending each week. This gives you a clearer picture of your spending patterns over time.
Review your monthly limit regularly. If your set limit is too easy to exceed, reduce it right away.
Self-Control Tools Available on the Platform
3000 offers a range of self-control tools you can activate at any time through your account settings. These tools are designed to help you stay in full control — no waiting period or approval required.
Set daily, weekly, or monthly deposit limits on your account. Limits take effect immediately and can be lowered at any time — increases require a waiting period for added protection.
If you feel you need a break, you can activate a cooling-off period of 24 hours, 48 hours, or seven days. During this time, access to all games will be fully blocked.
For longer-term protection, you can apply for a self-exclusion over an extended period. This option is suited for those who need a more serious, structured break from gaming activity.
To activate any of these features, log in to your account and go to the security settings section, or contact our support team at [email protected] for assistance.
Minor Protection & Life Balance
Child & Adolescent Protection
The 3000 platform is strictly for individuals aged 18 and above. We take our responsibility seriously to ensure minors cannot access online gambling services. All account registrations require age verification, and we reserve the right to request proof of identity at any time.
If you share a device with younger family members, we encourage you to always log out of your account after each session and use a strong password that no one else in your household knows.
A Healthy Life Balance
Online entertainment should be a small part of a balanced life — not the main focus. 3000 encourages users to keep social activities, hobbies, exercise, and family time as priorities in their daily routine. If you find that gaming is starting to replace other interests or activities you once enjoyed, that's a sign it's time to take a break.
Professional Help Resources
If you or someone you know needs help with a gambling problem, the following resources can provide the support you need:
- Ministry of Health Malaysia Helpline: 1800-88-8000
- Pusat Rawatan Ketagihan Dadah & Alkohol (PUSPEN): Contact your nearest government hospital.
- Seeking help is a sign of strength, not weakness. You don't have to face this alone.
For help from the 3000 team: [email protected]